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EXPLORE LUMINU SOLUTIONS

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CHOOSE YOUR TRACK

Customized plans for every industry sector

01

Personal

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02

Insurance

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03

Business

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04

Enterprise

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We're good with numbers

50,000

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3.4 Million

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100,000

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Objective

Develop AI systems and automations to create a scalable, low-touch operating model that standardises communication and enhances wholesale and retail experience.

Core Deliverables

  • AI-powered online customer care. Live vision of stock levels and detailed brand & product knowledge.

  • Abandoned Cart follow up and nurturing process to complete lost sales.

  • Voice and text AI's for wholesale clients who call in for stock and product info. Live knowledge of stock levels and products information.

  • All knowing' Voice and Text AI's sales reps.

Key Dependencies

Risk Mitigation

  • Access to legacy lead data (CSV or CRM)

  • CIN7 and CRM permissions for workflow automation

  • Website integration for chatbot and/or tracking integration for abandoned cart.

  • Phone system integration for missed-call text-back

  • Timely feedback and approvals on messaging and workflows

  • Weekly progress check-ins and blocker resolution

  • Phased rollout to test, learn and scale safely

  • Data cleansing and segmentation before outreach

  • Clear escalation path to AWE2M8 for urgent issues

Outcome

These measures ensure predictable implementation, full compliance and consistent ROI across all project phases.

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